Job Description

Immediate W2 contract position available in Birmingham, AL.
Estimated Duration: 3 years

Job Summary

As part of the Delivery Data Analytics team, the Communication and Documentation Specialist serves a multifunctional role focused on internal communications and technical documentation and supports existing internal communications and documentation team.

Key Responsibilities

• Compose and review technical documentation and user guides for internal software applications and analytics dashboards.
• Maintain and update existing articles and knowledge base ahead of fix version releases.
• Support the development of compelling PowerPoint presentations and video content for various audiences that showcase new applications, features, and benefits.
• Research and synthesize user feedback to improve overall content performance.
• Draft clear and effective emails and newsletters to communic...