Brief Role Description

To provide specialist advice and support in all areas of service, enabling the provision and execution of different communications functions across the Company. The Communications Specialist's role is to manage, conceptualise, plan and implement the communication requirements for management of the account ensuring high quality and consistency in all documents, copy or content.

Key Performance Areas

• Manage creation of copy for all initiatives, content strategies and campaigns, and insights into executive-ready messaging.
• Manage the day-to-day internal communications activities of the account.
• Develop and implement a communication plan which details communication strategy, processes and protocols for customer engagement.
• Provide a communication support function for all Customer Engagement of the account.
• Foster relationships with internal and external key stakeholders and collaborate to...