Position Overview
Operates and/or monitors communications equipment, multi-telephone lines, and computers associated with police, fire, E-911, and emergency medical communications. Receives, screens, processes, and monitors emergency 911 calls and non-emergency calls from the public and other police/public safety agencies by radio and telephone. Dispatches appropriate agency personnel to incident locations; determines nature of emergency, location of incident, number of units needed; dispatches law enforcement units, ambulances, fire fighters, wreckers, utility crews, animal control, coroner, or other agencies as appropriate. Maintains communications with all parties involved in emergency situations; monitors status/location of officers and emergency units. Operates national and state criminal information computer systems (NCIC/GCIC) to retrieve/update criminal information and motor vehicle/license records. Operates a computer to enter, retrieve, review or modify data. Communicates effectively and coher...