Amazon Customer Service (CS) is seeking a Communications & Leadership Development Business Partner (CLD BP) to join our Strategic Enablement team. In this role, you'll serve as a trusted advisor to senior CS leaders, providing integrated support that combines strategic communications expertise with leadership development capabilities to drive organizational effectiveness and leader capability building.

As a CLD BP, you'll work at the intersection of communications and leadership development, partnering with dedicated senior leader stakeholders across our global Customer Service organization. You'll design and deliver strategic communications that connect employees to our mission, while simultaneously building leadership capabilities through coaching, facilitation, and tailored development programs. This dual-discipline approach allows you to see the full picture of organizational health and create holistic solutions that drive both engagement and capability.

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