Based in Oxford, you'll join a dynamic and growing team responsible for the management, customisation, and maintenance of Aurora's CRM system and its integrations. In this role, you will help improve the efficiency of our client-facing teams by understanding their commercial needs and translating those into well-managed system processes.

This opportunity is perfect for someone early in their career, looking to build a strong foundation in CRM administration. You'll gain hands- on experience in areas such as change and stakeholder management, colleague training, system development, and data management.

Successful candidates will possess excellent communication skills and be comfortable engaging with colleagues at all levels. You’ll need the ability to explain complex system processes clearly, ensuring that users can easily follow procedures and operate efficiently. A keen eye for detail will be essential to support troubleshooting and maintain data integrity.