Flexible Work, Better Balance
Job Description
This role serves as a key point of contact for resolution of client issues, in collaboration with the national sales team, auction representatives, and stakeholders for clients in the assigned market center, auction or on CAIs digital platforms. Job Responsibilities:Perform data entry of required information.
Manage account relationships, maintain effective communications and ensure customer requirements are met.
Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system.
Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems.
Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc.
Establish electronic customer vehicle fil...