Position Overview
Join our dynamic Customer Care team and be the voice of excellence in customer support! We're looking for a Commercial Customer Care Intern who's passionate about delivering exceptional experiences and driving customer satisfaction to new heights. What will you do: Support customers and sales teams with comprehensive order processing, managing pre-sales and post-sales queries, stock information, and credit details Handle technical and non-technical customer support across multiple channels including phone, online chat, and text Process and administrate orders while maintaining high accuracy and efficiency standards Participate in revenue generation activities through lead qualification, outbound campaigns, and quotation preparation Act as a vital liaison between customers, production, and distribution departments What will make you successful: Currently pursuing a Bachelorβs degree. Engineering technology background is preferred, candidates from other relevant academic backgrounds are ...