Position Overview
Join our dynamic Customer Care team and be the voice of excellence in customer support! We're looking for a Commercial Customer Care Intern who's passionate about delivering exceptional experiences and driving customer satisfaction to new heights.
What will you do:
- Support customers and sales teams with comprehensive order processing, managing pre‑sales and post‑sales queries, stock information, and credit details.
- Handle technical and non‑technical customer support across multiple channels including phone, online chat, and text.
- Process and administrate orders while maintaining high accuracy and efficiency standards.
- Participate in revenue generation activities through lead qualification, outbound campaigns, and quotation preparation.
- Act as a vital liaison between customers, production, and distribution departments.
What will make you successful:
- Currently pursuing a Bachelor...