Job title: Commercial Claims Manager

Salary: £50,000 per annum + Benefits 

Location: Birmingham

OVERVIEW

We are currently working with a leading global broker who due to expansion are recruiting for a Commercial Claims Manager to join their expanding team in Birningham.

You will be responsible for leading a team of claims handlers, providing ongoing coaching, mentoring, and clear development pathways to build technical expertise and support career progression.

RESPONSIBILITIES

Lead and oversee the daily operations of the Claims team, ensuring the effective management of commercial claims and the delivery of a high-quality, customer-centric service.

Support the development and execution of operational strategies, policies, and procedures, ensuring alignment with organisational goals and the consistent delivery of service excellence.

Foster a high-performance culture built on accountability, continuous improvement, and profe...