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Commercial Banking CRM Program Lead

Quality IT Resourcing
Location 📍 montreal, Canada
Posted 📅 May 29, 2026
Work Type ⏰ Full-time

Position Overview

Join a leading financial institution as a CRM Program Lead specializing in Commercial Banking transformation. This role demands strong leadership and expertise in Salesforce Financial Services Cloud or Microsoft Dynamics to ensure successful program delivery.

The ideal candidate for this leadership role will manage the end-to-end CRM program execution, aligning business objectives with robust technology solutions. You will collaborate closely with stakeholders across Sales, Operations, and Relationship Management, ensuring the CRM implementation is optimally designed and executed to deliver impactful results.

Key Responsibilities:
• Lead and manage the CRM program roadmap and alignment with business objectives
• Oversee program execution from planning through post-go-live support
• Collaborate with sales and operations teams to define requirements
• Implement Salesforce FSC or Microsoft Dynamics CRM solutions effectively
• Ensure ...

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Job Details

Employment Type
Full-time
📊
Category
Management & Operations
🏠
Work Arrangement
On-site
📍
Location
montreal, Canada