Description
We are looking for an experienced and detail-oriented Collector to join our team in Naperville, Illinois. In this long-term contract role, you will play a key part in managing customer accounts, ensuring timely debt recovery, and maintaining compliance with company policies and procedures. Your ability to communicate effectively and negotiate solutions will be essential in providing exceptional service and resolving account delinquencies.


Responsibilities:

• Manage customer accounts by monitoring overdue payments and initiating appropriate collection actions.

• Communicate professionally with clients to negotiate payment terms and resolve account discrepancies.

• Process payments and ensure accuracy in financial transactions, adhering to company policies.

• Review and analyze customer accounts to identify trends and recommend strategies for debt recovery.

• Collaborate with internal teams to ensure compliance w...