Position Overview
Description We are looking for a detail-oriented credit and collections specialist to support accounts receivable activities for customers in Minnesota. This Long-term Contract position focuses on managing past-due balances, addressing billing and pricing concerns, and delivering responsive service to both internal partners and external clients. The role is ideal for someone who can balance customer relationships with effective collection practices while keeping information accurate and issues moving toward resolution.
Responsibilities:
• Manage assigned accounts by contacting customers regarding outstanding invoices and following through on collection activity in a detail-oriented manner.
• Handle inbound and outbound communication with customers as well as internal teams to answer questions, clarify account details, and support timely payment resolution.
• Investigate billing discrepancies, pricing questions, and credit-related concerns, then work across teams to re...