Job Description
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SUMMARY
* To contact customers via phone in order to collect past due balances on their AutoZone accounts.
* Give credit orientation to customers.
* Provide resolution to invoice and statements requests and direct customers calls.
* Provide resolution to invoice and statements requests and direct customers calls.
* Analize on hand information prior to contact customers to be able to answer customer questions related to their AutoZone account balances.
REQUIREMENTS
* Level of formal education: A bachelor degree (BA, BS) or equivalent.
* Area of study: No special requirement.
* Type of excperience: Customer service, collection experience.
* Special Certifications or technical skills: Billingual, highly customer service oriented, excellent communications skills, ability to work under pressure, team worker.
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