We are seeking a Collections Workflow Analyst to join our team. This role will be responsible for creating efficiencies and streamlining our collections workflow process. In this rewarding role, you will work with leaders throughout OneMain to create a uniform and consistent approach to workflow assignments to allow for a more efficient process.

**In the Role**

+ Manage workflow for all manual calling effort including Next Best Action and hitlists. Ensure consistent adoption across all of collections including Card, Auto (Direct and Indirect), and Core (PL and Hard Secured).
+ Manage workflow for SMS hitlists.
+ Partner with call delivery team to maximize appropriate time in manual vs. dialer activities.
+ Partner with Business Performance Management Team as a capacity/reporting resource and Training for rolling out policy updates and job aids.
+ Identify and resolve inefficiencies and bottlenecks in existing business processes.
+ Coordinate with lega...