Description We are looking for a Collections Specialist to support accounts receivable activities for our team in Wixom, Michigan. This position focuses on managing outstanding balances, maintaining accurate financial records, and working collaboratively across departments to address account issues. The ideal candidate brings strong follow-through, sound judgment, and a detail-oriented approach to customer communication while helping improve collection performance and process efficiency.

Responsibilities:
• Track account activity and keep collection records current, organized, and accurate.
• Review aging data regularly and take timely action to follow up on overdue customer balances.
• Work with management to address escalated accounts and help resolve situations involving greater financial risk.
• Oversee customer hold status by coordinating with internal teams to confirm account standing and determine appropriate next steps.
• Apply incoming payments accurate...