Description
We have frequent needs from our local clients for a detail-oriented and customer-focused Collections Specialist to join our team. This role is responsible for managing outstanding accounts, ensuring timely payments, and maintaining positive relationships with customers while adhering to company policies and compliance requirements.
Requirements
Key Responsibilities

+ Contact customers via phone, email, and written correspondence to resolve past-due balances

+ Review and manage aging reports to identify collection priorities

+ Negotiate payment arrangements and document agreements accurately

+ Research and resolve billing discrepancies and account disputes

+ Maintain accurate and up-to-date records in internal systems

+ Collaborate with internal teams (billing, sales, customer service) to resolve issues efficiently

+ Ensure compliance with all applicable collection laws, regulations, and company polic...