Description We are looking for a Collections Specialist to support business-to-business account recovery efforts for a long-term contract opportunity based in Tampa, Florida. This role is well suited for someone who can manage a high-volume portfolio, communicate effectively with commercial clients, and use Excel to organize and analyze account activity. The ideal candidate brings a strong background in collections, sound judgment when resolving payment issues, and the ability to work independently following virtual training.

Responsibilities:
• Manage a portfolio of approximately 286 business accounts, following up on outstanding balances and driving timely payment resolution.
• Contact commercial customers by phone and email to address past-due invoices, clarify billing concerns, and negotiate payment arrangements when appropriate.
• Maintain accurate collection records, document account activity, and track commitments to pay in a timely manner.
• Use Excel tools...