Description We are looking for a detail-oriented Collections Specialist to support business-to-business receivables management for a high-volume portfolio in Tampa, Florida. This Long-term Contract position is ideal for someone who can build strong customer relationships, resolve outstanding balances efficiently, and use Excel to organize and analyze account activity. The role offers virtual training and requires a proactive approach to maintaining payment performance across a large set of commercial accounts.

Responsibilities:
• Manage a sizable portfolio of approximately 286 business accounts and follow up on past-due balances in a timely, consistent manner.
• Communicate with commercial customers by phone and email to secure payment commitments, investigate disputes, and support account resolution.
• Review billing records and account history to identify delinquency trends, reconcile discrepancies, and recommend next steps.
• Use Excel functions such as VLOOKUPs...