Description
Job Title: Collections Specialist

Job Summary:

We are seeking a detail-oriented Collections Specialist with a strong Accounts Receivable background to join our team. The ideal candidate will have experience managing outstanding accounts through proactive outbound calling and email communication, along with strong systems skills and a high level of accuracy. This role is responsible for following up on past-due balances, maintaining positive client relationships, and supporting overall cash flow objectives.

Key Responsibilities:

+ Manage a portfolio of customer accounts to ensure timely collection of outstanding balances

+ Conduct high-volume outbound calls and email outreach to follow up on overdue invoices

+ Review aging reports and prioritize collection efforts based on account status

+ Research, reconcile, and resolve billing discrepancies, short payments, and unapplied cash

+ Partner with intern...