Description
Our client is seeking a detail-oriented and proactive Collections Specialist to join their team. This role is responsible for managing outstanding accounts, contacting customers regarding past-due balances, resolving billing issues, and helping improve overall cash flow. The ideal candidate has strong communication skills, excellent follow-through, and prior experience in collections, accounts receivable, or a related accounting function.


Key Responsibilities:

+ Monitor accounts to identify overdue payments

+ Contact customers by phone, email, and written correspondence regarding outstanding balances

+ Follow up on delinquent accounts and maintain consistent collection efforts

+ Research and resolve billing discrepancies, payment delays, and account issues

+ Negotiate payment arrangements when appropriate

+ Document all collection activity accurately in the system

+ Reconcile customer accounts...