Description We are looking for a motivated Collections Specialist to join our team in Richardson, Texas. This Contract-to-permanent position offers an excellent opportunity to manage accounts and ensure timely resolution of outstanding balances. The role involves engaging with customers to address overdue accounts, negotiating payment terms, and maintaining detailed records of activities and outcomes.

Responsibilities:
• Communicate with customers to address past-due accounts and discuss payment options.
• Negotiate and establish payment arrangements to resolve outstanding balances effectively.
• Perform skip tracing to locate customers and gather necessary information.
• Prepare and distribute collection correspondence, including notices and reminders.
• Document account statuses and update customer information accurately.
• Assist in resolving customer service inquiries related to billing and collections.
• Support workout arrangements and manage delinqu...