Position Overview
Description Our client is seeking a driven and detail-oriented Collections Specialist to join their growing team. This role is responsible for recovering outstanding balances, managing past due accounts, resolving billing discrepancies, and supporting overall receivables performance in a high-volume environment. The ideal candidate will possess strong analytical and communication skills, thrive in a fast-paced setting, and consistently meet monthly collection goals. Advanced Excel skills and the ability to analyze financial data are critical for success in this role.
Key Responsibilities Consistently achieve monthly collection goals while maintaining results within established targets Manage assigned customer portfolio, including reconciliation of receivables, open balances, credits, and payments Identify and escalate collection issues in a timely manner Utilize data-driven collection strategies to reduce DSO and improve receivables performance Build strong relationships with cust...