Position Overview
Description
We are looking for a Collections Specialist to join our team in Melville, New York on a contract basis with the potential for a long-term opportunity. This position starts out on a flexible 20 hour per week in-office schedule and can expand to full-time hours. The ideal candidates will focus on managing commercial and consumer accounts while helping maintain healthy cash flow through timely follow-up and effective account resolution. The ideal candidate brings strong judgment, persistence, and a customer-focused approach to balancing collections goals with positive client relationships.
Responsibilities:
• Manage a portfolio of commercial and consumer accounts to ensure timely payment and reduce outstanding balances.
• Contact customers by phone, email, and written correspondence to follow up on overdue invoices and negotiate appropriate payment arrangements.
• Review account status, billing details, and payment activity to iden...