Position Overview
Description We are looking for a detail-oriented Collections Specialist to join our team in Houston, Texas. This Contract to permanent opportunity requires a proactive individual with expertise in accounts receivable processes, customer portal management, and cash posting. The role involves managing a high volume of invoices while maintaining strong customer relationships and resolving disputes efficiently.
Responsibilities:
• Manage the full accounts receivable cycle, including invoice creation, collections, and dispute resolution.
• Navigate and utilize multiple customer portals effectively to track payments and resolve issues.
• Process cash postings accurately and in a timely manner to ensure proper account reconciliation.
• Communicate with customers professionally to address payment inquiries and resolve disputes.
• Collaborate with the tax manager to upload and clear sales and use taxes in the Vertex system.
• Handle high transaction volumes of 1,500-2...