Position Overview
Description We are looking for a Collections Specialist to support account resolution efforts for a healthcare organization in Houston, Texas. This Long-term Contract position focuses on managing receivables, addressing payment issues, and partnering with internal teams and external accounts to improve collection performance. The ideal candidate brings strong follow-through, sound judgment, and a customer-focused approach to resolving outstanding balances while maintaining positive business relationships.
Responsibilities:
•Investigate payment discrepancies and resolve underpayments by working directly with customers and internal stakeholders.
•Manage a portfolio of assigned accounts by tracking balances, reviewing account activity, and processing appropriate adjustments, write-offs, reconciliations, and credit-related documentation.
•Take proactive steps to lower past-due balances and improve the overall aging of receivables within the assigned account base.
•Part...