Description We are looking for a dedicated Collections Specialist to join our team in Greensboro, North Carolina. In this long-term contract role, you will play a pivotal part in managing and resolving outstanding accounts, ensuring timely payments, and maintaining positive relationships with clients. This position offers an excellent opportunity to leverage your expertise in commercial and consumer collections.

Responsibilities:
• Contact clients to follow up on overdue payments and resolve outstanding balances.
• Analyze account histories to identify discrepancies and implement corrective actions.
• Collaborate with internal teams to address billing issues and streamline collection processes.
• Maintain accurate records of collection activities and update account information regularly.
• Negotiate payment plans with customers to ensure compliance and satisfaction.
• Monitor aging accounts and prioritize collection efforts based on risk levels.
• Ensure a...