Description
A local company is seeking a detail-oriented and results-driven Collections Specialists to join their team. In this role, you will be responsible for managing outstanding accounts receivable, contacting customers regarding past-due balances, resolving billing issues, and supporting cash flow goals. The ideal candidate will have strong communication skills, a customer-service mindset, and the ability to work effectively in a fast-paced environment.


Key Responsibilities

+ Monitor accounts to identify overdue payments

+ Contact customers by phone, email, and written correspondence to collect outstanding balances

+ Investigate and resolve billing discrepancies and payment issues

+ Maintain accurate records of collection activity and customer communications

+ Negotiate payment arrangements in accordance with company policies

+ Collaborate with internal teams, including accounting, billing, and customer serv...