Position Overview
Description
We are looking for a Collections Specialist to support accounts receivable activities. This Long-term Contract position focuses on maintaining healthy cash flow by following up on past-due commercial accounts, resolving billing concerns, and keeping account activity well documented. The ideal candidate is comfortable communicating with business customers, tracking repayment progress, and working within accounting systems to support collection efforts.
Responsibilities:
• Review accounts receivable balances to identify commercial customers with overdue invoices and prioritize follow-up activity.
• Contact clients regarding outstanding balances, discuss payment status, and encourage timely resolution of open items.
• Document conversations, commitments, disputes, and payment activity with accuracy to maintain clear collection records.
• Investigate billing questions and coordinate with internal teams to help resolve custo...