Position Overview
Job Qualifications:
Completed 2 years in College Has wired internet connection of at least 30 MBPS. Has excellent communication skills. Amenable to work in a shifting schedule, mostly at night. Amenable to work onsite at Cebu Business Park, Cebu City Amenable for Hybrid Set-up. Job Responsibilities:
Handle outbound calls and/or receive inbound calls surrounding consumer past due credit card accounts Setup payment arrangements to bring past due accounts Educate customers regarding their past due credits Make use of problem-solving/decision making skills to achieve the highest level of customer satisfaction Comply with over-all call quality standards Adhere to company rules and polices especially on Time and Attendance