Position Overview
Description We are looking for a Collections Specialist to join our team in Boca Raton, Florida in a contract-to-permanent capacity. This position focuses on managing a portfolio of customer accounts, driving timely payment resolution, and maintaining accurate records that support reporting and account decisions. The ideal candidate brings strong business-to-business collections experience, sound judgment, and the ability to communicate professionally in a fast-paced environment.
Responsibilities:
• Manage an assigned group of accounts and pursue outstanding balances with a focus on achieving delinquency reduction targets, including balances aged beyond 60 days.
• Record collection outreach, customer responses, and next steps in a clear and timely manner so account activity can be reviewed and continued by other accounts receivable team members when needed.
• Prepare accurate account status updates that support aging analysis, weekly reviews, and month-end reporting f...