Description
Our team is seeking a skilled Collections Specialist for a contract opportunity in Akron, Ohio. The Collections Specialist will be responsible for managing high-volume collections and fostering strong client relationships within the manufacturing and distribution industry. This role is ideal for detail-oriented professionals with excellent communication abilities who thrive in a dynamic, collaborative environment.

Key Responsibilities:

+ Manage a high volume of collections activities accurately and efficiently, ensuring adherence to established processes.

+ Build and maintain positive client relationships to encourage timely payment and future collaboration.

+ Communicate professionally and clearly with clients and internal stakeholders via email, phone, and written correspondence.

+ Review and analyze customer accounts, monitor payment status, and resolve inconsistencies in a timely manner.

+ Collaborate cross-funct...