Position Overview
Do you have experience in debt collections and a passion for helping customers get back on track?
We’re looking for resilient, target-driven individuals to join our team supporting US-based customers.
In this role, you will:
- Handle inbound and outbound calls with professionalism
- Negotiate repayment solutions and manage overdue accounts
- Build trust while providing empathetic, effective service
- Use digital tools to resolve customer needs and maintain account accuracy
What You’ll Need:
- Matric / NQF 4
- 12+ months of collection experience
- Strong problem-solving, multi-tasking & attention to detail
- Must live in Randburg or Sandton
- Flexible to work US-aligned hoursAbility to pass clear criminal, credit, fraud & risk checks
If you’re passionate about customer service and ready to step into a global banking environment, we want to hear from y...