Position Overview
Collections Representative
We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts.
Responsibilities include:
- Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all items
- Process credit card payments including posting to accounts and logging activity
- Provide a high level of customer account management by properly maintaining account information and data
- Communicate with Customer Service Center (CSC) employees to verify and correct posted items when necessary
- Resolve all dispute cases to a mutual satisfactory end between the customer and company
- Analyze accounts receivable information to determine priority and produce aging reports
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our emplo...