Collections Officer | Fixed Dayshift and Weekends Off | Hybrid

ZigZag is looking for a Collections Officer to join our team!

About the Role

We are seeking a proactive and empathetic Collections Officer to join our team. This role is central to our mission of supporting insurance brokers and their commercial clients by managing premium funding accounts and accounts receivable through our specialized funding platforms.

Unlike traditional high-volume debt collection, this role focuses on maintaining the trust‑based relationships between brokers and their clients. You will be responsible for managing delinquent accounts and negotiating flexible repayment solutions, ensuring a hassle‑free service experience that aligns with our reputation as a premium financial services provider.

Key Responsibilities

• Portfolio Management: Proactively manage a portfolio of overdue premium funding contracts, ensuring tim...