Description

Key Responsibilities - Manage inbound and outbound collection calls with delinquent clients - Conduct payment outreach and follow-ups across ~100 accounts - Assist with loan restructures and payment arrangements - Respond to email inquiries via shared payment support inbox - Perform account research and update internal systems - Support fast-paced collections workflows to maintain service levels Qualifications - Bilingual Spanish/English (required) - Prior collections, call center, or customer service experience preferred - Comfortable handling high-volume outreach (20–30 interactions/day) - Strong communication and problem-solving skills - Ability to learn systems quickly and operate in a fast-paced environment

Skills

collections, Payment process, Data entry, loan service, Collections credit, Call center, Collection, Collections accounts receivable

Top Skills Details

collections,Payment process,Data entry,loan service,Collections c...