Position Overview
Description
We are seeking a detail-oriented Collections Assistant to support accounts receivable and collections activities. This role helps ensure timely payment of outstanding invoices, maintains accurate customer account records, and assists with resolving billing issues. The ideal candidate is organized, professional, and comfortable communicating with customers regarding past-due balances. This position is onsite Monday to Friday.
Responsibilities:
+ Assist with monitoring accounts receivable aging reports
+ Contact customers regarding overdue invoices by phone and email
+ Document collection activity and account updates in the system
+ Help resolve billing discrepancies and payment issues
+ Process payments and apply cash receipts accurately
+ Support account reconciliations and follow-up efforts
+ Maintain accurate customer and account records
+ Work with internal teams to address invoice...