Description
Our client, a growing company in the timeshare and hospitality industry, is seeking a motivated Collections Agent for a temp-to-hire opportunity. This role is ideal for someone with high-volume collections experience who is comfortable handling inbound and outbound calls while maintaining professionalism and strong customer service.

The ideal candidate will have prior experience in timeshare, hotel, or hospitality collections environments and be comfortable working in a fast-paced setting with performance-driven goals.


Key Responsibilities:

+ Handle high-volume outbound and inbound collections calls regarding delinquent accounts

+ Negotiate payment arrangements and resolve past due balances

+ Document all customer interactions and payment activity accurately

+ Follow up on outstanding accounts in a timely and professional manner

+ Maintain compliance with company policies and collections regulations