Job summary:

Reporting to Supervisor AR, the Collection Supervisor is responsible for managing the collections and cash applications process while driving continuous improvement initiatives. This role ensures timely collection of outstanding invoices, rigorous management of AR aging, and adherence to cash application discipline. The incumbent will lead efforts in customer collections, delinquent account management, and the overall optimization of receivables, in accordance with established procedures, company policies, and legal requirements.

Job duties and responsibilities:

• Oversee the end-to-end collections process to ensure the timely collection of outstanding invoices.
• Create, implement, and monitor action plans for collections processes that align with company standards.
• Assist with the development, documentation, and continuous improvement of credit and collections processes.
• Manage AR aging and efficiency metr...