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At M&S, we’re evolving faster than ever before. As part of our transformation journey, we’re reshaping the way we serve our customers, empower our colleagues, and deliver results. We’re moving at pace, driven by innovation, agility, and a steadfast focus on excellence. If you're ready to lead with purpose, inspire teams, and make a real impact, this new role is your opportunity to be part of something extraordinary.

Lead and Inspire

• Take full accountability for your direct reports, owning their end-to-end experience.
• Mentor and develop your team to be their best, celebrating success and managing performance effectively.
• Collaborate with the store leadership team to deliver shared objectives.
• Role model the M&S behaviours and demonstrate flexibility as business priorities evolve.
• Act on customer feedback with urgency to go above and beyond.
• Empower teams to take ownership of Service, Sell...