Position Overview
Collateral Loan Reviewer I (Mortgage Assumptions Support)
Hybrid – Pensacola, FL (3 days onsite)
Schedule: Monday–Friday | 8:00 AM – 4:30 PM CST
About the Role
We’re seeking a highly professional, detail-driven individual accustomed to working in structured, deadline-oriented environments—such as financial services, banking, insurance, or other high-volume operations. This role requires strong judgment, composure, and precision while managing sensitive borrower situations and complex loan documentation. You will serve as a critical point of contact guiding members through mortgage assumption and ownership transfers, ensuring accuracy, compliance, and a seamless experience from initial inquiry through closing.
Key Responsibilities
+ Manage a high-volume pipeline of 15–20+ inbound calls daily, along with outbound follow-up communications
+ Serve as the primary contact for members navigating mortgage assumptions and ownership changes
+ Maintain st...