Responsible for overseeing the daily coffee shop operations, leading shifts, and training the team to maintain high standards of service and coffee quality.

Responsibilities

• Making sure everything runs smoothly by maintaining operational and safety standards.
• Opening and closing the coffee shop and overseeing full operations.
• Managing inventory and maintaining high health, safety and hygiene standards (clean as you go).

Team Leadership

• Provide leadership and guidance to the team, including training and performance management.
• Lead and inspire the team, and train new starters on espresso excellence and customer service standards.
• Assess employee performance, recognising potential, and meeting their training needs as appropriate.
• Promoting an inclusive environment where colleagues feel respected, valued, and safe.
• Holding regular team meetings to communicate targets, ...