Position Overview
About Our Client:
Our client is a leading retail brand specializing in premium coffee machines, capsules, and accessories. They are seeking a customer-focused Coffee Specialist to deliver exceptional service and promote their high-quality coffee products.
Key Responsibilities:
- Greet and assist customers in a friendly, professional manner, contributing to a positive shopping environment.
- Understand customer preferences to offer personalized product recommendations and enhance their shopping experience.
- Master detailed product knowledge across over 60 coffee capsule SKUs, including intensity, origin, flavour notes, and taste profiles.
- Conduct product demonstrations and educate customers on coffee machines and brewing techniques.
- Guide customers in making informed purchasing decisions and help them navigate product choices.
- Accurately process point-of-sale transaction...