Position Overview
- Own the development and maintenance of strong relationships with Clients, including a complete
- understanding of their goals and objectives,
- Be responsible for ongoing Client Team communication, engaging in proactive, ongoing
- communications to provide status, opportunities, manage expectations, and needs associated with
- achievement of Client’s project,
- Build and maintain client relationships by providing excellent customer service to both internal and
- external clients,
- Provide service support for accounts (handling service issues, invoicing questions and research for
- individual client requests),
- Ensure timely and successful delivery of the company services according to customer needs and
- objectives,
- Forecast and track key account metrics, accounts P&L, financial analysis and reporting,
- Drive peak performance and sales success across the accounts,
- Create, negotiate and ...