Company: Union Bank of the Philippines

Position: CMS Quality Assurance Officer

Office Location: UB Plaza - 19F Pasig (Headquarters)

Job Summary: The CMS Quality Assurance Officer manages sales opportunity documentation by validating authorized requests, reviewing completeness of requirements, and ensuring accurate capture and archiving of documents in the Enterprise Data Management System. It coordinates with sales teams and processing units to forward implementation documents, monitor processing status, and ensure adherence to agreed Service Level Agreements. The position tracks enrollment and document deficiencies, provides daily status reporting, and resolves issues that may delay processing. It also ensures data accuracy in reports and supports seamless end‑to‑end processing through effective coordination and controls.

Essential Duties and Responsibilities

• Receives notification via Sales Force Pl...