Purpose

The Store Manager is responsible for the overall performance, profitability, and operational excellence of the store. This includes driving sales, delivering exceptional customer experiences aligned with the Carrol Boyes brand, leading and developing the store team, and ensuring full compliance with company policies, procedures, and retail standards.

About the role

As a Cluster Store Manager at Carrol Boyes, you are a brand custodian and business leader within the retail operation. You are accountable for sales performance, customer service excellence, people management, stock control, and store presentation, ensuring the store consistently reflects the premium standards of the brand.

Responsibilities Manage daily operations of business and ensure sales goals are met Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in-store marketing Assign duties to relevant employees Conduct onboarding of new emp...