**Additional Information**
**Job Number** 26056377
**Job Category** Reservations
**Location** Manila Marriott Hotel at Newport World Resorts, 2 Resorts Drive, Newport World Resorts, Metro Manila, Philippines, Philippines, 1309
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**Job Overview:**

Process all cluster reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify all reservation information with callers to ensure accuracy. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimenta...