Leads the strategic commercial efforts to drive revenue, focusing on maximizing occupancy and rates across leisure, corporate, and MICE to all cluster properties
Develops and implement sales strategies to achieve revenue targets, drive business growth, and maximize profitability. Creates and executes effective sales plans, including pricing strategies, promotional campaigns, and market analysis.
Ensures the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximised, ensuring both property and company standards are attained and adhered to.
Works proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
Develops and implements strategies where key sales metrics are identified, communicated and delivered where reports and tracking tools are effectively maintaine...