Mô tả công việc: - Proactive monitoring of Alerts through and take action as per the statement of work defined
- Perform operations and administration support to the Azure and AWS VM’s and PaaS components
- Perform patching, monitoring and other maintenance support activities to the servers support by Cloud services team
- Linux experience for administration of VM’s
- Change management - Change Coordination during maintenance/Releases (Admin Access for Application team, Change Ticket creation Closure, Coordination, SPOI Communication, CAB Meeting)
- Proactive Event Handling and Incident Management based on the Alerts from Monitoring Systems
- Provide incident management support for the issues reported by customer and alerts generated by system
- Backup and Restoration (testing and implementation)
- Azure IMG recommendations and Cloud Optimization
- Review and implement ASC/AWS Trusted Advisory recommendations
- Prepare weekly and monthly reports on...