Position Overview
Description
The ideal candidate for aCLINICALRECEPTIONISTwith Penn Dental Medicine'sclinicaldepartments will provide superior patient-focused experiences supporting the delivery of high-quality care.
PATIENT EXPERIENCE
Professionally greet & assist patients at the front desk of assignedclinicaldepartment.Consistently demonstrate concern and courtesy for colleagues and patients, following up with individuals to ensure satisfaction with the level of service expected.PATIENT RESPONSIBILITIES:
Accurately gather/update update patient accounts.Resolve patient inquiries and concerns and/or provide support in connecting patients to department or party who can provide resolution.Review appointment book in support of maintaining productive & efficient patient flow.Dedication to learning and professional development.Other duties as assigned. Provide and maintain expertise in innovative solutions focus...