**General Summary**

Supports Nurse Manager by directing and guiding professional and support staff on a single nursing care unit with shift responsibility.

**Duties and Responsibilities**

+ Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers.
+ Maintains confidentiality.
+ Demonstrates dependability, to include attendance and punctuality.
+ Is accountable - takes initiative and ownership of issues.
+ Displays a professional demeanor. Represents hospital in a positive way. Has a compassionate working relationship with patients and families.
+ Assumes personal responsibility for 2-way communication. Communicates and listens effectively with patients, families, coworkers, other departments, physicians/providers and community.
+ Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others...